ThinScale has been involved in multiple remote working deployments across a broad section of industries. We’ve worked closely with BPOs and contact centers as they’ve successfully transitioned 1000s of agents from traditional, on-site operations to...
With the contact center industry advancing so rapidly, it’s sometimes difficult to...Read More
Andrew McNeile, Chief Customer Officer (ThinScale) No one in the BPO sector needs...Read More
Release Date: 17th November 2021Read More
Throughout 2020, many BPOs and contact centres felt the impact of a worldwide computer...Read More
Technology has been the driving force behind innovation across the working world. While...Read More
Industry experts rate work at home provision as a vital tool in the belt of any contact...Read More
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