ThinKiosk - Software defined Windows Thin Clients

A software-only solution that repurposes existing Windows devices into secure, fully-featured, centrally managed Windows thin clients.

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Key Benefits

  • Repurpose existing hardware
  • Familiar Windows interface
  • Centralized management
  • Maximise your VDI investment
  • Support for Citrix, VMware and Microsoft

Secure Remote Worker - Secure connectivity from a personal Windows device

A software-only solution that turns a personal Windows device into a secure software defined thin client enabling secure remote access and BYOD.

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Key Benefits

  • Connect from Personal Devices
  • PCI Compliance
  • End Point Validation
  • Easy Deployment
  • Remove logistical complexities

IntelliPerform - Powering the optimization of desktop performance

A software optimization solution that maximizes the performance of desktop infrastructure resources.

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Key Benefits

  • CPU Optimization
  • Memory Optimization
  • Advanced rules-based engine
  • Comprehensive reporting tools
  • Centralized management

The Benefits of Work at Home/BYOD for Hiring Managers

It should come as no surprise to contact center human resources directors that one of the best recruiting benefits the work at home (WaH) agent model offers is hiring without geographic limitations. Couple that with allowing agents to use their own...

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How to Effectively Manage a Remote or Hybrid Contact Center Workforce

How to Effectively Manage a Remote or Hybrid Contact Center Workforce

During the pandemic, the BPO industry confronted a serious dilemma — maintaining business...

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Attn: Contact Center Executives – There is Gold Beneath Your Feet

Attn: Contact Center Executives – There is Gold Beneath Your Feet

Andrew McNeile, Chief Customer Officer (ThinScale)

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How Much is Agent Attrition Really Costing you?

How Much is Agent Attrition Really Costing you?

The Great Resignation. You often hear that term used to explain the high rate at which...

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Everest Group Considers Increasing Role and Benefits of BYOD

Everest Group Considers Increasing Role and Benefits of BYOD

  Release Date: Friday, April 1st, 2022

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Optimising WaH/Hybrid with Secure BYOD

Optimising WaH/Hybrid with Secure BYOD

A full-time return to office-based work looks highly unlikely, at least for the...

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Hybrid Work: Simple, Secure and Cost-Effective

Hybrid Work: Simple, Secure and Cost-Effective

Hybrid environments have been correctly identified as the way forward for the majority of...

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How Secure Are Your Outsourcers? Ensuring End to End Compliance

How Secure Are Your Outsourcers? Ensuring End to End Compliance

Outsourced customer experience (CX), business process outsourcing (BPO), and contact...

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Got employees WFH? These are the risks to protect them and you from.

Got employees WFH? These are the risks to protect them and you from.

The fear of a security breach occurring on their watch is sure to keep IT admins up at...

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Does your Contact Center have the right Endpoint Security solution?

Does your Contact Center have the right Endpoint Security solution?

At ThinScale technology, we work closely with customers in the contact center industry...

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