Reflections from industry torchbearers, like Peter Ryan rate work at home provision as a vital tool in the belt of any BPO. As of now, the ability of outsourced and service agents to work remotely will be at the forefront of the customer's...
With this new normal of work at home, we are still figuring out how to emulate an agent's...Read More
Brendan Kiely, CEO, ThinScale Technology: I had the pleasure to be interviewed on the CX...Read More
ThinScale Technology scoops Global Enabling Technology Leadership Award for solutions...Read More
Version 6.2 for Secure Remote Worker and ThinKiosk has just been released, and with this...Read More
With recent events, we have seen a lot of companies implement WaH as a business...Read More
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