3 ways BPOs can use BYOD to increase value to customers
Reflections from industry torchbearers, like Peter Ryan rate work at home provision as a vital tool in the belt of any BPO. As of now, the ability of outsourced and service agents to work remotely will be at the forefront of the customer's...
Ensuring agent productivity in the modern Work at Home landscape
With this new normal of work at home, we are still figuring out how to emulate an agent's...
Peter Corish
5 reasons BPOs MUST look to BYOD this quarter
BPOs this quarter will primarily focus on improving and increasing their delivery of...
Peter Corish
Secure Remote Worker And WaH Security - A Shout Out From Frost & Sullivan
Brendan Kiely, CEO, ThinScale Technology: I had the pleasure to be interviewed on the CX...
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Fortify business resilience with ThinKiosk
At the beginning of 2020, companies faced a drastic and sudden shift in their business...
Peter Corish
ThinScale Technology receives major award from Frost & Sullivan
ThinScale Technology scoops Global Enabling Technology Leadership Award for solutions...
Peter Corish
Secure Remote Worker and ThinKiosk 6.2 now available
Version 6.2 for Secure Remote Worker and ThinKiosk has just been released, and with this...
Peter Corish
2020 Remote Working Summit
ThinScale had the pleasure of sponsoring 2020’s Remote Working Summit by Customer...
Peter Corish
The Good, the Bad and the Ugly of Work at Home and Business Continuity
With recent events, we have seen a lot of companies implement WaH as a business...
Peter Corish
5 Tips for quickly deploying secure Work at Home
The working landscape has indisputably changed worldwide: where we work and how we work...
Peter Corish