As inflation rises globally, the customer experience (CX) industry and its employees face a substantial financial and operational challenge. On the business side, fuel and energy are on a continuous upward trajectory. Employees are also requesting...
You’ve just taken on a new client and need extra agents up and running within a matter of...Read More
Andrew McNeile, Chief Customer Officer (ThinScale)Read More
Outsourced customer experience (CX), business process outsourcing (BPO), and contact...Read More
ThinScale has been involved in multiple remote working deployments across a broad section...Read More
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